At Techium, we aim to deliver your orders as quickly and safely as possible across Pakistan. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Order Processing Time

• All orders are processed within 3-7 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• You will receive a confirmation message once your order has been shipped.

2. Delivery Time

Delivery time may vary depending on your location:

• Major Cities: 3–8 working days
• Other Cities / Rural Areas: 5–10 working days

Delays may occur due to courier service, weather conditions, or public holidays.

3. Shipping Charges

• Shipping charges are calculated at checkout or may be fixed depending on product type.
• Free shipping may be offered on selected products or promotional offers.

4. Courier Services

We use reliable courier services in Pakistan to ensure safe delivery of your products.

5. Order Tracking

Once your order is shipped, tracking details (if available) will be shared with you via SMS or WhatsApp.

6. Delivery Issues

If your order is delayed or not received:

• Contact us within 3–5 days after expected delivery time
• We will coordinate with the courier service to resolve the issue

7. Incorrect Address

Please ensure that your shipping address is correct. We are not responsible for:

• Delays
• Lost parcels
  caused by incorrect or incomplete address details.

8. Damaged or Missing Items

If you receive a damaged or incomplete order:

• Contact us within 24–48 hours of delivery
• Provide order details and proof (images/video)
  We will review and resolve the issue accordingly.

9. Contact Us

If you have any questions about shipping, feel free to contact us:

📧 Email: urbankart12@gmail.com
📱 WhatsApp: 03025968050
🌐 Website: https://techium.shop