Return Eligibility

Customers may request a return within 7 days of receiving the product if:

• The item is damaged or defective
• The wrong product was delivered
• The product is unused and in its original packaging

Non-Returnable Items

The following items are not eligible for return or refund:

• Used or damaged products caused by customer misuse
• Products without original packaging
• Clearance or sale items

Refund Process

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved:

• Refunds will be processed within 5–7 business days
• Amount will be transferred through bank transfer, Easypaisa , JazzCash ,etc

Exchange Policy

We only replace items if they are defective, damaged, or incorrect.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Shipping Charges

• Customers are responsible for return shipping costs unless the product was damaged or incorrect.
• Original shipping charges are non-refundable.

Order Cancellation

Orders can only be canceled before shipment.

Contact Us

If you have any questions regarding returns or refunds, feel free to contact us:

Email: urbankart12@gmail.com
WhatsApp: 03025968050
Website: techium.shop

Need help?

Contact us at urbankart12@gmail.com for questions related to refunds and returns.